Frequently asked questions

1. Where can I find the size chart?

The size table is on this page

2. How and in what cases can the product be returned?

When making a purchase in the online store, you can use the right of withdrawal and unilaterally withdraw from the contract within 14 calendar days from the day of receipt of the product.

You have the right to try the product in question during the exercise of the right of withdrawal to make sure that it meets your needs and wishes. Remember! During the period of exercising the right of refusal, you have the right to use the product to the extent necessary for a visual inspection of the product (to the same extent as you could do before purchasing the product in a regular store).

Using the right of withdrawal, you are responsible for the use of the product that exceeds the intended purpose of testing the product, for the use of the product within the period of use of the right of withdrawal, which is incompatible with the principle of good faith, as well as for the decrease in the value, quality and safety of the product. The product sent back after being renamed must be of the same quality as it was at the time of receipt. the product must not have been used, provided that all manufacturing markings and packaging have been preserved.

3. Where can I find the product return form?

Cancellation form (LV)